This session presents how ITS are changing urban freight operations and policies. Technological developments facilitate the optimization of urban supply chains, especially the Internet of Things and tracking & tracing, automation and connectivity (in the warehouses as well as for freight vehicles), e-mobility, and on-demand delivery services. New technologies for the design and construction of logistics facilities in urban environments make it easier to consolidate urban freight flows and provide better tools for increasingly faster omni-canal deliveries. Traffic, parking and enforcement management systems open the way for more innovative and sustainable urban freight policies, effectively integrating freight into the smart city. Companies, from start-ups to very large groups, are designing new vehicles to deliver goods in cities, from cargo-bikes to urban barges to drones.

Examples from around the world are presented, showing the achievements but also the challenges of these new developments.